Frontier Supply Chain Solutions

Saskatoon: Operations Supervisor

We are seeking an Operations Supervisor to oversee the day-to-day activities in our Saskatoon facility located at 3927 Brodsky Ave. Reporting to the Saskatchewan Operations Manager you will have exposure in many areas of the Logistics & Supply Chain field. This is a great opportunity for candidates who want to grow their careers and gain exposure in the industry.

Responsibilities:

  • Assist in all office & warehouse functions including: shipping & receiving, routing & dispatching, customer service, and training.
  • Ensure operations are running effectively and efficiently in Saskatoon branch.
  • Provide excellent customer service to internal/external clients including responding to emails, phone calls and faxes.
  • Oversee and assist with dispatching fleet drivers and owner operators.
  • Communicate with drivers regarding the status of their deliveries.
  • Resolve issues regarding delivery, pick up, or transfer requests.
  • Prepare reports to management.
  • Organize fleet maintenance & repairs.
  • Assist in maintaining & implementing health & safety procedures for facility.
  • Preparing invoices and billing clients.
  • Administrative paperwork.
  • Support other teams as needed.

Qualifications:

  • Superior attention to detail.
  • Customer service experience required.
  • Ability to prioritize daily tasks, including routine and non-routine phone calls and requests.
  • Experience working in a fast paced environment.
  • Experience leading a team.
  • Ability to foster a culture of teamwork.
  • Ability to proactively anticipate and resolve client and carrier issues.
  • Display confidence in decision making.
  • Ability to frequently lift and/or move up to 75 lbs.
  • Ability to work independently as well as a team member
  • Varied computer experience, include the use of Tracking Software, GPS, Online Maps, etc.
  • Knowledge of Microsoft Office Suite (Outlook, Word, Excel).
  • Strong English communication skills – both written and oral.
  • Previous experience working within the transportation/courier industry an asset.
  • Must be legally authorized to work in Canada.

If you’re interested to join our team, please send us your resume, cover letter, salary expectation and availability to start.

The role will be Monday to Friday with flexibility in working hours. Benefits include performance bonus, paid time off, and group insurance which are available after a 3-month probationary period.

Annual salary will be determined by experience.