CARM Compliance Services for Canadian Importers
As of October 21, 2024, the CBSA Assessment and Revenue Management system has changed how importers manage duties, taxes, financial security, broker delegation, and commercial accounting through the CARM Client Portal.
If your CARM setup is incomplete or incorrect, your shipments may be delayed, your customs broker may lose access, and your ability to import into Canada can be disrupted.
CARM Is No Longer Optional
CARM changes how importers interact with CBSA. Importers are now responsible for managing portal access, financial security, import accounting, broker authorization, statements of account, and payment visibility.
Importer-Owned Accounts
You now manage your own Statements of Account, payments, corrections, and account visibility directly through the CARM Client Portal.
Financial Security Required
To maintain Release Prior to Payment privileges, importers must understand and manage their own RPP financial security requirements.
Broker Access Must Be Delegated
Your customs broker cannot act on your behalf unless the correct delegated authority is completed inside the CARM Client Portal.
Where Importers Get Stuck
CARM is more than a registration step. Gaps in access, delegation, financial security, or accounting visibility can create operational problems at the border.
Incomplete Portal Setup
Missing users, incorrect business structure, or incomplete registration can block transactions and create delays.
RPP Security Misalignment
Incorrect financial security planning can impact cash flow and reduce the efficiency of goods release.
Broker Authorization Issues
If delegation is not configured correctly, your customs broker may not have the authority needed to support clearance.
Payment & Accounting Confusion
Importers now need visibility into statements of account, billing cycles, duty payments, and corrections.
Frontier Helps You Stay Compliant Under CARM
Frontier’s Canadian Customs Brokerage team supports Canadian importers with CARM setup, broker delegation, RPP financial security planning, import accounting visibility, and ongoing CBSA compliance obligations.
CARM Client Portal Setup
We help ensure your importer account is properly registered, structured, and aligned with CBSA portal requirements.
Delegation & Broker Authorization
We help configure authority so Frontier can continue supporting your customs clearance without access disruptions.
RPP Financial Security Guidance
We help importers understand financial security requirements tied to Release Prior to Payment privileges.
Ongoing CARM Compliance Support
We support Statements of Account, payment visibility, commercial accounting questions, and continued CBSA compliance needs.
Is This Service For You?
This page is built for importers who need practical support from a Canadian customs brokerage team, not just another explanation of what CARM means.
- Canadian importers managing their own CBSA obligations
- Non-resident importers importing commercial goods into Canada
- Businesses relying on customs brokers for cross-border clearance
- Importers unsure if their CARM setup, delegation, or RPP security is complete
Need More CARM Information?
These supporting pages help importers understand the CARM system, portal setup, and broader CBSA requirements.
Ensure Your CARM Compliance Is Set Up Correctly
CARM is not a one-time setup. It is an ongoing compliance requirement that can directly impact your ability to import into Canada.