CARM Client Portal
Online portal with self-service access to trade information, electronic accounting declarations, and direct payment solutions for Canadian importers.
Access CARM PortalTransform How You Work with CBSA
As of October 21, 2024, the CBSA Assessment and Revenue Management (CARM) system became the official system for importers and other trade chain partners to account for goods and pay applicable duties and taxes owed to the Canada Border Services Agency.
CARM transforms the current methods of how the CBSA assesses, collects, manages, and reports on import revenue and trade information. The portal gives 24/7 access to CBSA and importer information, making it easier for businesses to work with the agency.
CARM Client Portal Benefits
24/7 Access
Round-the-clock access to your CBSA account information, transaction history, and trade data from anywhere with an internet connection.
Electronic CADs
Submit Commercial Accounting Declarations electronically. Correct and adjust declarations directly in the portal before and after payment due dates.
Direct Payments
Pay duties and taxes directly to CBSA through the portal using credit card or other electronic payment methods. View statements of account online.
Financial Security
Manage your Release Prior to Payment (RPP) financial security, whether surety bond or cash deposit, directly through the portal.
Delegation Control
Grant and manage access for customs brokers, consultants, and employees. Control exactly what each party can see and do on your behalf.
Real-Time Reporting
Access account-based statements that provide a summary of all transactions recorded in each billing period, replacing transaction-based statements.
Business Account Manager
Optimize Your Portal Account
Optimize the creation of your Portal Business Account by appointing a dedicated Business Account Manager (BAM), such as Frontier Supply Chain Solutions Inc.
The BAM has the administrative authority to manage business relationships, approve employee access, add brokers and consultants, and ensure all portal activities align with your company's trade compliance needs.
- Approve and set up employee access to business and program accounts
- Manage delegation for customs brokers and trade chain partners
- Monitor portal notifications and compliance actions
- Review Commercial Accounting Declarations and Statements of Account
- Ensure timely payment of duties and taxes
Primary BAM
The primary Business Account Manager should be someone who oversees your company's trade data and CBSA transactions. This person manages portal access for all users.
Secondary BAM
Appoint a secondary BAM to ensure continuity of portal management. It is very difficult to change BAMs later, so choose both carefully during initial setup.
Third-Party BAM
You can assign a primary customs broker like Frontier to assist with your CARM account as your third-party Business Account Manager and delegate specific functions.
CARM Resources
Business Registration Guide
Step-by-step instructions for registering your business in the CARM Client Portal, including BN9 and RM account requirements.
Download GuideGranting Frontier Access
How to delegate authority to Frontier Supply Chain Solutions in the CARM Client Portal so we can manage entries on your behalf.
Download GuideCBSA CARM Portal
Access the official CBSA Assessment and Revenue Management portal to register your business, submit CADs, and manage your account.
Visit CBSA PortalCARM Onboarding Guide
Complete guide to CARM registration, delegation of authority, and compliance requirements for Canadian importers in 2026.
View GuideNeed Help with CARM Setup?
Our licensed Canadian customs brokers can assist with portal registration, Business Account Manager setup, and delegation of authority.